IT Scrap & Equipment Selling FAQs

For a business, IT scrap is equipment it has written off or no longer considers worth reusing: old laptops and desktops, obsolete servers and network hardware, faulty, damaged or non-working devices, or loose drives and memory left over from upgrades. It is usually old, broken, out of support or simply surplus to requirements.

IT scrap and used, surplus and retired IT equipment, in any condition, from businesses, organizations and individual sellers: laptops, desktops and workstations, servers, networking equipment, storage systems, monitors, and loose hard drives, SSDs and memory. The overview of what we buy explains what each category covers.

Yes. ITBuyer UAE buys IT equipment in any condition, including faulty units and equipment that doesn't work at all. Condition shapes the valuation, not whether we buy, so note the condition of each line and what is wrong where you know.

Yes. We buy physically damaged hardware, such as laptops with cracked screens or broken hinges and servers with dented cases or missing parts, and hardware that is completely dead and won't power on. Describe the damage on your list; photos help.

Yes. We buy across the range: used equipment still in service, surplus you don't need, retired equipment taken out of service, and IT scrap that has been written off. Say which applies to each line of your list, because age, specification and condition shape the valuation.

Yes. We buy from individual sellers as well as from businesses, offices and organizations. Choose Individual on the valuation form and no company name is needed. In a business, whoever is responsible for the equipment can get in touch: IT, procurement, finance or facilities.

Equipment loses resale value as it ages and newer models arrive, so hardware kept in a store room for a year or two is usually worth less by the time it is sold. Selling sooner recovers more of its value, frees up space and keeps your asset register accurate.

Send your equipment details through the valuation request form, on WhatsApp, or by email to contact@itbuyer.ae. An asset list or a short description of the equipment is enough to start.

The equipment type, make and model, key specifications, quantity, condition and where the equipment is located. A spreadsheet or asset-register export is ideal, but a short description also works. Our guide to preparing an IT asset list goes through it step by step.

Yes. Email files to contact@itbuyer.ae or send them on WhatsApp. The valuation form takes typed details only, so attach spreadsheets and photos by email or WhatsApp.

No. Equipment types and approximate quantities are enough to start. The more detail you add, such as models, specifications and condition, the more accurate the valuation, and we ask follow-up questions where something is missing.

No. Every lot is different, so we value each one from the details you send rather than publishing a price list. The IT asset buyback page explains the factors that shape an offer.

Portable computers belong under laptops; desk PCs, all-in-ones and workstations under desktops and workstations. Complete systems such as storage arrays and NAS appliances belong under storage equipment, while loose drives, SSDs and memory belong under hard drives, SSDs and RAM.

Yes. Send the details or a photo on WhatsApp and we'll tell you whether we can value it.

Yes, including old and retired hardware. We buy servers, storage systems and networking equipment from server rooms and data centers, valued from configuration-level lists. See IT equipment from data centers for how those projects usually come together.

No. We buy small and large quantities, from a single laptop or server to a full office or data-center lot. Tell us roughly how many items you have, because quantity is one of the factors in the valuation.

Export the list from your asset register or management tools, then group identical models and configurations into one line with a quantity. Keep different configurations on separate lines, add condition, and note where each group is located. For large lists, a spreadsheet is the easiest format.

Usually three groups: IT for the equipment list and specifications, facilities or office management for building access and timing, and procurement or finance for approving the sale and updating the asset register.

Yes. You can request a valuation before the equipment is switched off or replaced, so the sale can be planned around your refresh, move or migration. Tell us when the equipment will be available, and let us know if anything changes in the meantime.

We review the details you send. If anything is unclear, we ask follow-up questions or for photos, then contact you with a valuation using the contact details you gave us.

Yes. Message us on +971 50 601 9836 with a short list, or photos of the equipment and its labels. You can also call the same number, or email contact@itbuyer.ae.

The phone number lets us clarify details quickly, and the location is part of the valuation: where the equipment is affects how it can be handed over. We use your details to respond to your request, as set out in our privacy notice.

Use the general enquiry form on the contact page, or reach us on WhatsApp, by phone or by email.

Laptops, desktops, servers, storage systems and loose drives can all hold data. Deal with the data before handing devices over, following your organization's data policy where one applies, and tell us in your enquiry which items still contain drives.

Anything with storage: laptops, desktops and workstations, servers, storage systems, and loose drives and SSDs. Switches, routers and firewalls store configurations that can include credentials. Standard office monitors don't contain drives.

All seven: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Our service areas page has local guidance for Dubai, Abu Dhabi, Sharjah and Ajman.

Yes. We buy from companies based in UAE free zones and from equipment held in warehouses, store rooms and industrial sites, in all seven emirates. Tell us which free zone or warehouse the equipment is in, so the location is part of the valuation from the start.

It can. Where the equipment is, and what is involved in moving it from your site, is one of the factors behind an offer, so include the location for each group of equipment.